Shipping policy

Shipping policy
Thank you for shopping with us! We’re committed to delivering your orders quickly, safely, and reliably.

Order Processing Time
All orders are processed within 24 hours of purchase.

Once processed, you will receive a confirmation email with your tracking details.

Shipping Time
Standard delivery time is 5–7 business days.

Delivery timelines may vary slightly based on high-demand seasons, courier delays, or unexpected logistics issues.

Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.

Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS.

Tracking information may take 24–48 hours to update.

Address Accuracy
Please ensure your shipping address is correct.
We are not responsible for delays or failed deliveries due to incomplete or incorrect address details.

Missing or Delayed Packages
If your order is delayed or shows no movement for more than 7 business days, contact our support team.
We will resolve the issue by coordinating with our logistics partners.

Damaged or Wrong Product Delivered
If your package arrives damaged or you receive the wrong item:

Contact us within 48 hours of delivery with photos/video.

We will arrange a replacement or refund depending on the issue.

Need Help?
For any shipping-related questions, feel free to contact us at [splashfix11@gmail.com].
We’re always here to help!